General Inquiries

General questions about the Ezahu platform, pricing, deployments, or enterprise services should be directed here. Our General Inquiries group ensures your message reaches the appropriate specialist to provide a precise and timely response. You may also contact us directly at [email protected].

Developer Submissions

Ezahu invites technical proposals, API access requests, and partner-driven integration ideas. To facilitate a structured review, please submit comprehensive details so our Platform Partnerships team can assess alignment and scope. You may also email proposals and documentation to [email protected].

Response Times

Ezahu maintains transparent turnaround expectations to support effective planning. Our teams acknowledge inquiries promptly and provide substantive updates within the windows described below.

• General inquiries: typically within 1 business day. You may receive an automated acknowledgment within 24 hours during peak periods.
• Developer submissions: initial acknowledgment within 2 business days; a thorough review is typically completed within 5–7 business days, depending on complexity.
• Urgent matters: for time-sensitive topics, please mark your subject line as "Urgent" to prioritize routing and escalation.

Note: these timelines exclude weekends and holidays. We reserve the right to provide updates as information becomes available.